Social media listening literacy for nonprofits

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This is Listening Bootcamp. It’s a module that will tell you all, step by step, including the value of listening to what your potential users are saying on Facebook (and in other social media), how to organize your efforts, listening skills, a starter kit of tools, and a primer online.
http://socialmedia-listening.wikispaces.com/

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NOTICE: The National Dissemination Center for Children with Disabilities (NICHCY) is no longer in operation. Our funding from the U.S. Department of Education’s Office of Special Education Programs (OSEP) ended on September 30, 2013. Our website and all its free resources will remain available until September 30, 2014.